Quality You Can Check
Aftermarket buyers have heard "good quality" too many times. So we show you how we check, what we test, and what happens if something goes wrong. Every SAILBY part we ship is checked against the OE reference and an agreed inspection checklist.
How We Choose Our Factories
We work only with factories that pass our on-site audit. Each one is reviewed again every year.
IATF 16949 or ISO 9001 certified
In-house key processes and test equipment for the product line
Proven export experience to markets with strict standards
Defect rate and on-time delivery reviewed every quarter
Three Checkpoints on Every Order
Raw materials and components checked against specifications before production starts.
Dimensions and key characteristics checked during production, with our spot checks.
Quantity, appearance, dimensions, function and packaging checked before loading. You receive a report with photos.
What We Test
Test items depend on the product line. Examples:
Brake parts
Friction coefficient, shear strength, disc runout and balance
Suspension & steering
Ball joint torque, rubber bushing durability, shock absorber damping force
Electrical & sensors
Output signal, resistance and connector fit
Certifications
Each certificate shows who holds it — MERAK or the partner factory — so you know exactly what it covers.
Your Inspector Is Welcome
You can appoint SGS, BV, Intertek or your own inspector to check goods before shipment. We'll arrange the time and space.
Warranty & Claims
12 months from shipment against manufacturing defects.
Send the part number, order number, photos or video of the problem.
We review the claim within 3 business days, and may ask for the part to be returned.
Confirmed defects are replaced in your next shipment or credited to your account.
Wear from normal use, incorrect installation and accident damage are not covered.
Ask for a sample inspection report for the parts you're interested in, or request samples to test yourself.